Terms & Conditions

These terms are a starting point written in plain English. Please have them reviewed by someone qualified before you rely on them, and replace anything that does not match how you actually trade.

1. Who we are

This website is operated by Toombi Foods Ltd, registered in England. Our contact details are on the contact page, and they are the quickest way to reach a person.

2. Using this website

You may use this site to read about our products, find recipes and get in touch. Please do not attempt to disrupt the site, scrape it at volume, or use anything on it in a way that would mislead people about who made it.

3. Product information

We keep product descriptions, ingredients and allergen information as accurate as we can, but recipes and packaging change. The pack in your hand is always the authority — please read the label, particularly if you have an allergy or intolerance.

4. Trade registrations

Registering as a stockist through this site is an enquiry, not an order. It does not create a supply agreement. Trade pricing, case sizes, delivery areas and payment terms are confirmed in writing before anything is supplied, and we may decline a registration without giving a reason.

5. Enquiries and your information

When you send us a message or a trade registration we use what you give us to reply and, if it goes further, to set you up as a customer. We do not sell your details. Our privacy policy explains this in more detail.

6. Our content

The text, photography, recipes and branding on this site belong to us. You are welcome to cook our recipes, share a link and quote us with credit. Please ask before reproducing whole pages, and do not use our name or logo in a way that suggests we endorse something we do not.

7. Links to other sites

Where we link to a stockist, wholesaler or certifying body, we do not control what is on their site and are not responsible for it.

8. Liability

We do not limit our liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit. Beyond that, we are not liable for indirect or consequential loss arising from use of this website.

9. Changes

We may update these terms. The date at the top of this page tells you when they last changed.

10. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

Questions about any of this?

Ask us plainly and we will answer plainly.

Contact us